How to order your products？
You can browse our product assortment on our website, select the vape product that interests you, add it to your cart, and complete the checkout process. During the checkout process, please fill in the correct shipping address and contact information so we can deliver your order accurately and quickly.
How long does it take for your products to be shipped to customers？
Generally, we will ship the goods within 1-2 working days after receiving the order and completing payment. We will do our best to ensure that your order is delivered to you promptly and accurately to ensure that you can enjoy our vape products as soon as possible. Please get in touch with our customer service team if you have questions about shipping timelines or need a special arrangements team.
Could you please tell me the payment methods you accept？
Our online store will accept various payment methods, including credit cards, debit cards, and PayPal. During checkout, you can choose the most convenient payment method to complete your order. We will ensure the payment process is safe and reliable, protecting your personal information and payment security.
How to track an order？
After you complete your order, we will provide you with an order tracking number, and you can check the latest status and location information of your order by logging into your account or contacting the customer service team.
Sometimes, your support response is delayed; why
Our company is experiencing a high volume of emails regarding our products, and we will endeavor to respond to all emails within 24 hours on business days. Please use our FAQ section to help you find the answers you need.